Crisis Communication Assignment

I reviewed the Goodwill for my crisis communication assignment.
I reviewed Goodwill’s twitter page. https://twitter.com/GoodwillIntl?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
The goodwill has been posting regular updates and information for people that have lost work and information on the tax return that people will be receiving.
They haven’t received much feedback on the posts they have made, mostly just a few retweets and people liking the posts.
I have to be honest; I hate the goodwill but whoever is running the twitter page has done a decent job. I think they have stayed on top of the issues and have been posting some decent information on where people can get help.